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    Child care assistance Natural disaster clause

    Emergencies and natural disasters

    There is assistance available to families and providers in various types of potential emergencies and natural disasters, like bushfires or floods.

    For Families Absences

    You can be paid Child Care Subsidy when your child is absent from sessions of care they would normally attend for up to 42 days per child, per financial year for any reason, including due to a local emergency.
    If your child has used their initial (42) absence days, you may be paid Child Care Subsidy for additional absence days due to a local emergency in these circumstances:

    •  the child care service was closed as a direct result of a period of local emergency; or
    •  the child cannot attend as a direct result of a period of local emergency (for example, because they are unable to travel to the service), if:
    •  the period is still underway; or
    •  the period ended not more than 28 days before the absence; or
    • you decide the child should not attend the service for up to seven days immediately following the end of a period of local emergency.

    Your child care provider must first contact the Department of Education and Training before reporting additional absences due to a period of local emergency. More information on absences can be found in the absences from child care fact sheet.

    ACCS (temporary financial hardship)

    Am I eligible?

    If you:

    •  are affected by a natural disaster like a bushfire or flood, and
    •  are currently using child care and having difficulty in paying child care fees, then you may be eligible for ACCS (temporary financial hardship).

     

    What do I need to do?

     

    •  Apply by accessing your Centrelink online account through myGov or by visiting a Centrelink office and applying in person.
    •  You will need to provide evidence as part of the claim process.

     

    When can I apply?

    You can apply anytime within the next six months after the natural disaster was declared.

    Emergency Hardship Assistance- Townsville Floods

    Emergency Hardship Assistance- Townsville Floods 

    Emergency hardship assistance is not asset tested. If deemed eligible, applicants may receive $180 per person up to $900 for a family of 5 or more (the lady I was speaking with on the phone told me this one has a 7 day time limit)

    ~Essential services hardship assistance grant~

    This grant supports people directly impacted by a disaster to meet their immediate needs where they have experienced loss of 1 or more essential services for more than 5 days. Not income or asset tested. May receive $150 per person, up to $750 for a family of 5 or more.
    PLEASE NOTE *** The grant is available for 7 days following the activation of the grant in your area. Extensions may be given due to delays in connections to electricity and communication services. ***

    ~Essential household contents grant~

    If you are uninsured, or unable to claim insurance, you may be eligible for financial assistance to provide a contribution towards replacing or repairing essential household contents, such as beds, linen and whitegoods, that have been lost or damaged in a disaster.
    Grants of up to $1,765 for single adults and up to $5,300 for couples/families are available.

    ~Structural assistance grant~

    If you’re uninsured, or unable to claim insurance, you may be eligible for a one-off payment as a contribution towards repairs to your home to make it secure and safe.
    Grants of up to $10,995 for single adults and up to $14,685 for couples/families are available.

    ~Essential services safety and reconnection grant~

    If you’re uninsured, or unable to claim insurance, you may be eligible for a grant to help you reconnect essential services that were damaged by a disaster.
    There are 2 parts to the grant:
    1. Inspection: up to $200 towards a safety inspection for each essential service needing reconnection (electricity, gas, water and sewerage or septic system)
    2. Repair: up to $4200 towards repair work to enable essential services to be reconnected (for example, electrical rewiring).

    ~Housing help after a disaster~

    If you have had to leave your home as a result of a natural disaster, we can help.
    If you need urgent housing assistance, call:
    • 13 QGOV (13 74 68)
    This help may be required immediately, or some weeks or even months later. Wherever possible, we will help people to find alternative housing themselves in the private market before other options are explored. Help may be offered to people who would normally not be eligible for some social housing products or services.
    Services available include: Mortgage relief loan, home assist secure, bond loans, rental grants, rent connect & social housing (click on the link below to be taken to this page where you will find each of these links)

    [Federal Government]

    ~Disaster Recovery Payment}~

    $1000 per adult, $400 per child
    The Australian Government Disaster Recovery Payment is a one-off payment to help you if a declared disaster significantly affects you. It’s not for minor damage or inconvenience.
    To claim:
    • call us on 180 22 66 where we can take your claim, or
    • print and complete the Far North Queensland Floods, February 2019 – Australian Government Disaster Recovery Payment claim form.

    ~Ex-gratia Disaster Recovery Payment~

    Help for New Zealanders adversely affected by the Far North Queensland Floods, February 2019. To get the ex-gratia Disaster Recovery Payment you must:
    • be a non-protected SCV (subclass 444) holder and a ‘non-resident’ under the Social Security Act 1991, and
    • have paid tax in Australia for at least one year in the past three financial years or will do so before 3 February 2020.
    To claim:
    • call us on 180 22 66 where we can take your claim, or
    • print and complete the Far North Queensland Floods, February 2019 – Ex-gratia Disaster Recovery Payment claim form.

    ~Disaster Recovery Allowance~ (loss of income payment)

    Disaster Recovery Allowance is a short term payment to help you if a declared disaster directly affects your income.
    You can get it for a maximum of 13 weeks. It’s payable from the date you lose income as a direct result of the Far North Queensland Floods, February 2019.
    To claim:
    call us on 180 22 66 where we can take your claim, or
    print and complete the Far North Queensland Floods, February 2019 – Disaster Recovery Allowance claim form.

    ~Ex-gratia Disaster Recovery Allowance~

    Help for New Zealanders who can demonstrate a loss of income as a direct result of the Far North Queensland Floods, February 2019. To get ex-gratia Disaster Recovery Allowance you must:
    • be a non-protected SCV (subclass 444) holder and a ‘non-resident’ under the Social Security Act 1991, and
    • have paid tax in Australia for at least one year in the past three financial years or will do so before 3 February 2020.
    To claim:
    • call us on 180 22 66 where we can take your claim, or
    • print and complete the Far North Queensland Floods, February 2019 – ex-gratia Disaster Recovery Allowance claim form.

    ~Early release of Super – Severe Financial Hardship~

    In my research tonight, I did also find out that you may be able to withdraw up to $10,000 from your super as well if you are in severe financial hardship and have been receiving a Centrelink payment for the last 6 months. There are obviously a few criteria, but it may be worth making a phone call to your super and just asking the question.

    Property becomes unliveable

    A property becomes unliveable when it:
    • is fully, or partially, destroyed (e.g. due to a natural disaster)
    • can no longer be used lawfully as a residence (e.g. building is condemned) – contact the relevant authority (e.g. local council) for more information.
    The unliveability of a property must be considered on a case-by-case basis.

    Ending the tenancy

    A tenancy does not automatically end when a property is declared unliveable.
    A tenancy agreement will only end if one of the following happens, the:
    • property manager/owner and tenant agree in writing
    • tenant gives the property manager/owner a Notice of intention to leave(Form 13), or Resident leaving form (Form R13) for rooming accommodation, on the grounds of non-liveability
    • the property manager/owner gives the tenant a Notice to leave (Form 12) or Notice to leave (Form R12) for rooming accommodation on the grounds of non-liveability, or
    • QCAT makes an order
    The agreement ends the date it is given. However, the person giving the notice may choose a longer notice period.

    Tenant wants to stay

    Sometimes the tenant may feel it is better to stay in the property even if it is partially destroyed. This should be negotiated with the property manager/owner. Health and safety issues should be considered when making this decision.

    Paying rent

    Until a notice is given, the tenant is responsible for paying the rent in full (even if they have been evacuated from the property).

    Rent reductions

    The rent may be reduced if the property is damaged or if some of the facilities (e.g. car park, pool, laundry) are unavailable. This is determined on a case-by-case basis.
    Rent reductions may occur when:
    • services, facilities or goods to be provided under the agreement are no longer available (not because of a breach), or
    • the amenity or standard of the property decreases substantially
    The decrease can be negotiated and should be put in writing.
    The tenant may want to leave the property and return after the damage has been repaired. Any agreement to waive the rent during that period should be put in writing.
    The property manager/owner and tenant can decide to terminate the agreement and sign a new agreement after repairs are completed. The terms of the new agreement would need to be negotiated and would not necessarily be the same as the old agreement, including the rent amount.

    Natural disasters

    After a natural disaster, property managers/owners and tenants should talk to each other as soon as possible to discuss the state of the property and work out if any action needs to be taken.
    The property manager/owner is responsible for any maintenance and repairs needed to bring the property back to a liveable condition (including fences, gardens and pools). These repairs need to comply with health and safety laws.
    The tenant is responsible for removing or cleaning their possessions.
    It is usually the property manager/owner’s responsibility to organise and pay for repairs. They should negotiate with the tenant to find a suitable time for the repairs to be done, entry rules apply.

    Eviction

    The rental market can become competitive after a natural disaster but the rent cannot be increased outside the normal rules for rent increases.
    The property owner or manager is not allowed to evict the tenant in favour of another tenant who will pay higher rent. Heavy penalties apply.

    Disputes about liveability

    Sometimes the tenant and property manager/owner may not agree about the liveability of the property. If they are unable to agree by talking to each other, they may apply for dispute resolution.
    If everyone wishes to continue an agreement in a property that is damaged, a rent reduction might be negotiated instead of declaring it unliveable.

    Getting the bond back

    Bond processing with the RTA could be affected if postal services are disrupted by natural disasters. Contact us for information on extended processing times.

    Top DIY Tips to get your Bond Back!

    We all know someone who’s been a bit overzealous during their rental tenancy – and accidentally damaged their landlord’s property. Here are a few DIY opportunities that may help you (or that friend) get themselves out of a sticky situation.
    Most landlords genuinely have their tenant’s best interests at heart, so when something needs fixing they make sure it gets fixed. With that in mind, if you’re ever in the situation where you’ve damaged someone else’s property and you’re not sure what the best course of action is, sometimes there comes a time when you just have to front up and face the music.
    Gyprock wall
    Do you have a Gyprock wall or hollow core door with a hole in it? Thankfully, plasterboard companies have come up with these great new wall patches that allow you to patch a hole approx. 500mm in diameter.
    Simply stick it on (they come with adhesive backing) and apply a pre-mixed base, top coat and a trowel.
    Paint
    The key to repainting old walls is, and always will be, matching the existing colour. Get yourself a decent-sized sample of the existing area (approx. 4 sqm) and make sure you take that with you to any hardware or paint store to be colour matched. They can get any colour really close these days.
    Carpet
    Everyone at some stage has accidentally knocked over a drink at home. For the ones less fortunate that have done it on the carpet, my advice would be to act quickly. You can hire steam cleaning machines from places like Bunnings, so if you’re tight on a dollar consider purchasing some Vanish carpet cleaner from the supermarket and a DIY steam cleaner.
    Electrical / Plumbing
    There’s a good reason plumber and sparkies must be licensed. My advice here, hands down, is to own up and engage a professional. Not only could you potentially do serious damage and cost yourself more money in the long run, but with electrical involved there’s a very real possibility of death or serious injury.
    Here’s hoping the above has helped. At the end of the day, like mum said back in primary school, sometimes ‘honesty is the best policy.

    Alternatively, if you rent a house through us [ Totally Rentals Townsville] we can fix it for you and you can pay it off over six months We offer comparative rates and best of all you don’t have us calling them to redo the job if its bodged up 

    This article is for general informational purposes only and must not be taken as legal, financial or any other professional advice.   We recommend obtaining advice specific to your situation before making decisions relating to your investment property and financial position.

    6 Home Organising Hacks You’ll Love…



    Keeping your home organized can be a never-ending battle – Kids, work, sports, family, friends, schedules… Life does indeed get busy. Check out these organization hacks to keep you (and your stuff) organized.
        1.   Add a magnetic strip to your bathroom to keep scissors, tweezers, clippers, bobby pins and hair ties on hand.



    2.    Hang your earrings on dream catchers for mess-free storage
    3.    Use old toilet rolls to keep and store cords separately
    4.    Cut up a pool noodle & insert it into your boots to keep them in shape.
    5.    Stack folded clothes vertically instead of horizontally, so then you can see all your wardrobe at once.
    6.    Install a curtain rod under the kitchen sink to hang all your cleaning spray bottles – up and out of the way.
    This article is for general informational purposes only and must not be taken as legal, financial or any other professional advice.   We recommend obtaining advice specific to your situation before making decisions relating to your investment property and financial position.

    4 Reasons we DON’T Outsource our Property Management Services

    Being a property management service is a huge job. There’s lots of responsibility, a massive amount of work and many people relying on us to make their lives easier. Like every other property manager out there, we want to impress our clients with great services in order to retain their business. The difference between us and other agencies, however, is that we’ve actually gone out and asked people, both property owners and tenants, about their real-life experiences with property managers and real estate agencies compared to their expectations, in order to see how we’re succeeding and where we can improve. The most interesting feedback we got was this: 100% of the people we spoke to said that their property managers outsourced all maintenance and building work and, most importantly, most saw this as a negative attribute.
    image

    That’s when we knew we were onto something exciting and I’ll tell you why: We keep it all in-house. Yes, that may seem hard to believe but let me break it down for you: Within our property management business, we employ people who are actually qualified and experienced in a range of industries, from trades, to pool technicians, fencing and general maintenance, to name a few. That’s right, no outsourcing at all. And if you check out our website, you’ll see that we also include a free yearly pest inspection to all of our clients. We can offer this service because we actually have qualified pest inspectors as part of our team.
    Below we’ve come up with our 4 top reasons why NOT outsourcing trades and services make us the best property management service around.

    Cost Effective

    There is an ongoing debate in the property management world about the cost-effectiveness of outsourcing services. While initially, it may seem cheaper to do things this way, in the long run, correcting the mistakes of people who have no vested interest in your business can be costly. In our experience, not outsourcing means that we can keep our costs down and that’s reflected in our charges to you. We can keep our overheads down exactly because we have designed our business to actually do what we say we’ll do, which is manage your property. That means everything from inspections to building repairs and it also means that things get done in a timely manner, no waiting for other businesses to fit you into their schedule.

    Protecting your Investment

    So, we’ve established that having properly qualified people managing your property makes us a cost-effective option as a property manager but what else does all of our experience and skills mean for you. Well let’s break it down: One of the biggest complaints of both owners and renters is that when a problem occurs, outsiders, often different people each time, are sent to deal with an issue. These people most likely don’t know the property, nor do they have a vested interest in you or us, which quite often means a ‘band-aid’ solution. Employing a property manager who keeps everything in-house means our team gets to know you, they get to know the property and, yes, they’ll get to know the tenant too. When there’s a problem, we’re thinking long term solutions; we’re thinking solutions that not only keep the tenant happy while they are in your property but we’re thinking about the longevity of your investment property or future home.

    Maintaining relationships

    All of the skills we’ve talked about so far only compliment our traditional property management skills. Our customer service, good business sense and property legislation knowledge are also a top priority for us. We take our responsibility to you and your tenant very seriously, focusing on building positive, long term relationships with you both. Again, all of these services are in-house, no virtual assistants for us, and you’ll soon get to know our loyal and friendly staff with our reliable long business hours and emergency out of hours contacts.

    We are property managers

    The bottom line is this: Property management is our thing. It’s our passion, our drive and, pretty much, our whole life. We do not sell properties, we have one job, one focus and one driving force: happy clients. Managing properties, taking care of property owners needs and the needs of tenants is what we do. It’s not a sideline to selling homes or investment properties. This is why we can do it so successfully and at a lower cost. We’ve focused our business framework which allows us to offer prime services for your financial investment. At the end of the day, you can’t outsource passion.
    Please leave us a Google review